Category Archive for "Press Releases"

A FirstGroup bus travelling along a busy London street during the day

Supreme Court decision on Doug Paulley v FirstGroup Plc

Commenting on today’s Supreme Court decision, disability and inclusive design consultant, Tracey Proudlock, herself a wheelchair user, said: “It’s hugely comforting that common sense has finally prevailed, though the case should never have got this far in the first place.… Continue Reading Supreme Court decision on Doug Paulley v FirstGroup Plc

Commenting on today's Supreme Court decision, disability and inclusive design consultant, Tracey Proudlock, herself a wheelchair user, said: "It's hugely comforting that common sense has finally prevailed, though the case should never have got this far in the first place.… Continue Reading Supreme Court decision on Doug Paulley v FirstGroup PlcRead More

Business “ill equipped” to deal with complaints from disabled customers

As the much publicised Paulley v First Group case reaches the Supreme Court this Wednesday, we’re delighted to be launching a unique, new service designed to help businesses better get to grips with complaints from disabled customers – full press… Continue Reading Business “ill equipped” to deal with complaints from disabled customers

As the much publicised Paulley v First Group case reaches the Supreme Court this Wednesday, we're delighted to be launching a unique, new service designed to help businesses better get to grips with complaints from disabled customers - full press… Continue Reading Business “ill equipped” to deal with complaints from disabled customersRead More